BuildFlow FAQ | Construction & Fit-Out ERP Questions Answered
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FAQ

Questions contractors ask before they buy.

Straight answers on scope, licensing, VAT, hosting and implementation. If yours is not here, message us on WhatsApp and you will get a real answer, not a brochure.

TOPICS
What it covers Commercial & VAT Licensing & ownership Implementation & hosting
WHAT IT COVERS

What is BuildFlow?

BuildFlow is a construction and fit-out management system that runs the full project lifecycle — enquiries, BOQs, RFIs, procurement, daily site reporting, document control, variations and financial tracking — in one platform built for UAE and GCC contractors.

Can BuildFlow manage the entire project lifecycle?

Yes. Projects move through four phases — Pre-Award, Execution, Completion and Warranty — with only the relevant tools exposed at each stage. That runs from enquiry and BOQ creation through procurement, site reporting and variation orders to invoicing, handover and DLP tracking.

Does BuildFlow support BOQ and variation order management?

Yes. BOQs are built in sections with item codes, quantities and unit rates, with automatic subtotals, preliminaries, contingencies and 5% VAT. Approval locks the BOQ and versioning preserves the history. Variation orders update the contract value and record the cost and programme impact.

How does BuildFlow handle RFIs and site communication?

RFIs are logged against a project, assigned with a required response date and tracked Open → Responded → Closed. Each one cross-references the exact drawing revision, is aged in days and exports as a report. Daily site reports capture manpower, progress, delays and photos from the site itself.

Who is BuildFlow designed for?

Main contractors, interior fit-out companies, MEP contractors and project-based construction businesses that need structured project control, commercial visibility and centralised document management.

COMMERCIAL & VAT

Does BuildFlow include procurement and financial management?

Yes — material requests, purchase orders, goods received notes and a supplier directory, plus invoice generation, payment recording, a self-maintaining retention register and a live financial dashboard.

Is BuildFlow compliant with UAE VAT and FTA reporting?

Invoices apply 5% UAE VAT with subtotal, VAT amount and total shown separately, formatted to support FTA-compliant reporting and audit. Everything is transacted in AED.

Can BuildFlow be used outside the UAE?

Yes. Contractors across the GCC — including Saudi Arabia and Qatar — run it, and it supports the measured BOQ, interim payment certificate and retention workflows demanded on giga-project packages.

LICENSING & OWNERSHIP

Is BuildFlow priced per user?

No. Licensing is unlimited users and unlimited transactions. Every employee, site supervisor and partner can have an account without the bill moving.

Do we get the source code?

Yes. You receive the full source code and can modify, extend and host it wherever you choose. No vendor lock-in.

Are the AI agents an extra cost?

No. All six AI agents are included with the licence at no additional charge.

IMPLEMENTATION & HOSTING

How long does implementation take?

A typical fit-out contractor is live in four to eight weeks, depending on configuration, data migration and integrations. That window covers workflow setup, user roles, historical data import and training.

Can it be hosted on our own servers?

Yes. Run it in the cloud, in your own tenancy, or on-premise where data residency or client confidentiality requires it — including private hosting of the AI models.

Can BuildFlow connect to our accounting system?

Yes. Because you hold the source code, integrations to accounting, payroll or HR systems can be built directly, and BuildFlow shares a unified data layer with the wider Royex product suite.

Still deciding? Put us in front of your project team.

Thirty minutes, one of your live jobs, no slides.

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